Privacy Policy

This Privacy Policy explains how Coftivo Teknoloji Limited Şirketi("we") collects and uses information when you use Lull.

Information we collect

• Account information: your name (optional) and email address.
• Quiz responses: your story preferences, used to personalize recommendations. These are preference choices only — we do not ask for or collect health or medical information.
• Listening activity: favorites and playback progress, so you can continue where you left off.
• Billing information: processed securely by our payment provider (Paddle). We do not store your full card details.
• Technical data: basic device and usage information to operate and improve the service.

How we use information

• To provide and personalize the service.
• To manage your account and subscription.
• To respond to support requests.
• To maintain security and improve the product.

Sharing

We share information only with service providers that help us operate the product (such as hosting, authentication, and payment processing), and where required by law. We do not sell your personal information.

Data storage

Account and listening data are stored with our infrastructure providers. We retain information for as long as your account is active or as needed to provide the service.

Your rights

Depending on your location, you may have rights to access, correct, or delete your personal information. To make a request, contact hello@coftivo.com.

Cookies

We use essential cookies to keep you signed in and to operate the service. We do not use them to infer health conditions.

Children

The service is intended for adults. It is not directed to children, and we do not knowingly collect information from children.

Contact

Questions about privacy? Email hello@coftivo.com.